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Partners for over 25 years
We have been a partner to industry stalwart and innovator Cisco for over 25 years. Today we have accreditations across three of Cisco’s Architectures; Enterprise Networking; Collaboration and Security. We also have a certification in one of Cisco’s business status accreditations - Customer Experience.
Technical know-how.
Our long and successful relationship with Cisco has given us the opportunity to build a network of close connections with their experts, supporting us in everything we do. It has means we have a large foundation of skills and technical know-how that allow us to unlock the potential of Cisco’s technology and provide a high level of support to our customers.
Cisco is a compelling choice for businesses of all sizes. We have implemented and continue to support Cisco products and solutions to a wide array of customers, across a multitude of vertical markets.
We have a great number of colleagues who hold Cisco certifications including numerous technical certifications, compliance, renewals and customer experience, helping us to look after our customers beyond the technology.
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Enterprise networking services to help you quickly resolve issues and improve network performance with anytime access to support.
Our experience and numerous accreditations in Cisco’s Enterprise Networking Architecture means we have the expertise to discuss, consult, design, implement and support networks of all shapes and sizes, no matter what an organisation does and wants to achieve.
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Whether a network involves:
Multiple sites – for example shops or offices
Multiple sites that need to connect and function as one
A need for controlled or complete wireless coverage in a building or buildings
A requirement to access remotely
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Or in technology terms:
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Collaboration tools that bring people together.
Cisco are continually innovating and improving their Collaboration Architecture, creating technologies that help organisations give employees flexibility, in the way they work and where they can work from, whether that is in a branch office, from home or elsewhere.
Collaboration tools bring people together, connecting them no matter where they may be and allowing them to work seamlessly, talking, whiteboarding and accessing and sharing documents; ultimately increasing employee productivity and efficiency, while also reducing cost of travel and potentially scaling down the facilities needed.
At Koris365 we have a wealth of knowledge and experience of Cisco’s Collaboration technology from Cisco Call Manager and every step of innovation since, that is why we are in the perfect position to advise, design implement and support Cisco’s collaboration technologies no matter where you are on your journey.
Cisco Collaboration Tools Include:
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Remote work
Enable remote working – ability to scale quickly and securely.
Remote office
Whiteboarding and AI with high quality video.
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Remote agents
Cloud contact centre – allowing agents to work from home quickly.
Remote IT administration
Managing and securing collaboration devices in the organisation.
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Unified communications
Unifying voice, video, data and mobile applications on premise and in the cloud.
Contact centre
Omnichannel experiences for customers improving customer experience, providing more ways to engage.
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Conferencing
Intuitive solutions that bring people together, allowing you to meet and host events anytime and anywhere.
Collaboration endpoints
Making collaboration even more effective with devices such as Business IP Phones, headsets, huddle spaces and webex rooms.
Cisco’s collaboration technology is available as a subscription model, giving organisations the opportunity to take advantage of collaboration tools as an operational expenditure and adjusting services month to month in line with business needs.
Webex AI and Webex Calling
Andy Poore, Solutions Architect, shares insight into both Webex AI and Webex Calling:
Webex AI
Webex Calling
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Actionable intelligence for security threats.
As you would expect, Cisco’s security portfolio goes well beyond the firewall and is developed in a way to allow organisations to approach securing their IT infrastructure layer by layer.
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Cisco’s security offering includes:
Endpoint protection
Two Factor and Multifactor authentication
Identity services engine
Cloud delivered security web gateway, web filtering, cloud access broker and firewall
We are so confident you will love their Umbrella technology we can arrange for you to try before you buy, just contact us via tryumbrella@koris365.com
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Customer experience you deserve.
At Koris365 we are focussed on delivering customer experience you deserve. We are continually looking at ways we can improve in this area so we can help marry our customers’ technology investments to their ambitions.
Our Customer Experience accreditation with Cisco aligns well with our own focus and gives us additional tools and skills to make sure customers get the most from their investment today and throughout the life of that technology.
We make sure customers fully understand the full capabilities of their investment and work with customers to optimise the use of the technology’s features and benefits, so they support their business ambitions.
Cisco’s customer experience accreditation gives us skills in and access to Cisco resource to support us with:
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SUPPORT
World class support guided by technology insights
GUIDE
Analytics and automation creating transformative IT
OPERATE
Optimisation, management and monitoring is proactive
ASSIST
Strategize with experts on emerging technologies
ENABLE
Enabling colleagues with training and certifications
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